In the case of a need to move to Schleswig-Holstein or Flensburg to participate in the ProRef program, the counseling provides support in the relocation process, gives tips on finding housing and assists in contacting property owners. A reallocation application (Umverteilungsantrag) or the removal of a residence requirement (Wohnsitzauflage) may be necessary, depending on the residence status (Aufenthaltsstatus).

Participation in the ProRef program is free of charge. The financing of living expenses, including rent, must be secured by the participants themselves. According to individual agreements, previous benefit providers like Jobcenter may continue to pay all benefits due to the participant’s guest student status at EUF. The counseling service assists with all questions regarding Jobcenter, social welfare office (Sozialamt), immigration office (Einwanderungsbüro) or housing subsidy (Wohngeld) etc.

If childcare is required for ProRef participation, the counseling service provides guidance in finding the ideal form of childcare as well as helping to make the necessary applications.

During the counseling process, any health-related questions can be dealt with as well. Stress management and mentally preparing for the exam is part of the program. If needed, the counseling office can aid in finding medical care.